How To Pay
How to Pay
 
The HKeToll account can link with a bank account, a credit card or designated stored value account for auto payment and provide a function of stored value. Users can deposit amount in the account in advance so that the tunnel tolls can be deducted from it immediately after passing through the tunnel.
Payment options:
1)Set up auto payment with direct transfer from credit card or bank account
2)Sign up Designated Stored Value Account for direct toll settlement
3)Pay via e-payment means on website or mobile app
4)Pay at 7-11 convenience stores
5)Pay at customer service centres
Vehicle Tag Auto Payment
 
Users can set up their automatic payment method, such as authorize bank account direct debit, credit card automatic payment or debit from designated stored value account.
Auto Payment - Method 1
Link with Credit Card
 
You may link a credit card of Visa, Mastercard or UnionPay with your HKeToll account for auto payment.
visa master union
Auto Payment - Method 2
Link with Bank Account
 
You can download the “"Direct Debit Authorization Form for Payment of Tunnel Toll" online or obtain it at the HKeToll customer service point, please complete and sign the authorization form and return it to the HKeToll customer service point for processing.
Auto Payment - Method 3
Set Up Designated Stored Value Account (DSVA)
 
  1. You can choose Bank Transfer for Automatic Top Up Service.You can download the "Direct Debit Authorization Form for Adding Value to Designated Stored Value Account" from the resource center of the website or obtain it at the customer service centre or service outlet of HKeToll. After completing and signing the authorization form, please return the original copy by mail or in person to the customer service center or service outlet of HKeToll to proceed.
    Download Form
  2. You can chose to link up a Credit Card for Automatic Top Up Service.
  3. You can chose one of the following payment method for one-time top up service:
Payment Means
 
autotoll etc
vgo pay
visa
master
union pay
wechatpay hk
alipay hk
fps
payme
octopus
7-11
HKeToll
Service Centre and Service Outlet
Auto Top-up
Each Top-up
Value Limit
Stored
Value Limit
Reminder for
Minimum Balance
Motor Cycle and Motor Tricycle,
Private Car, Taxi,
Public light bus,
Private light bus and
Light goods vehicle
Min.:$300
Max. $3000
Min.:$50
Max.: $3000
$3000$300
Medium goods vehicle,
Heavy goods vehicles,
Public Bus(single-decked) and
Private Bus(single-decked),
Bus(Double-decked) and
Private Bus(Double-decked)
Min.:$500
Max. : $5000
Min.:$50
Max. : $5000
$5000$500
Payment for Class Tag
 
Each “Class Tag” costs HK$38 and has the stored-value function. Motorists can top up at designated customer service centre, service outline or 7-11.
*Please note that electronic payment means top-up or automatic top-up is not applicable to "Class Tag".
Please ensure that there is enough balance for the “ClassTag” to pay the tunnel toll, and top up in time if necessary. If the balance of the “Class Tag” is insufficient to settle the amount of tunnel toll, the tunnel toll will not be deducted from the reminaing balance.
Payment Means
 
HKeToll 7-11
Service Centre and Service Outlet
Motor Cycle and Motor Tricycle,
Private car, Taxi, Public light bus,
Private light bus and Light goods vehicle
 
Medium goods vehicle, Heavy goods vehicles,
Public Bus (single-decked) and Private Bus (single-decked),
Public Bus (Double-decked) and Private Bus (Double-decked)
 
Retail Price
(Included Basic Stored Value)
HK$100 (HK$62)
HK$200 (HK$162)
Each Top-up Value Limit
Min.: HK$50
Max.*: HK$1,500
Min.: HK$50
Max.*: HK$2,500
Stored Value Limit HK$1,500 HK$2,500
Reminder for Minimum Balance HK$150 HK$250
*The maximum amounts are subject to the stored value limit
Payment for Vehicles with No Tag
 
If a vehicle passes through a toll tunnel without a “Toll Tag”, the Automatic Number Plate Recognition (ANPR) technology of HKeToll system could detect the vehicle and transmit the relevant data to the backend system instead. Afterwards, the toll service provider will issue the e-notice for payment to registered vehicle owners.
Registered vehicle owner will be able to settle the tunnel toll through FPS, Service Centre and Service Outlet of HKeToll or t pay in cash at 7-Eleven convenience stores.

Registered vehicle owner are required to settle the outstanding tunnel tolls within a grace period of 14 working days in order to avoid any surcharge.
Payment Means
 
7-11 fps HKeToll
Service Centre and Service Outlet