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Important Information of Anti Fraud
Recently, members of the public have received phishing SMS messages purporting to be from HKeToll. Members of the public are lured into clicking on a fraudulent link directing them to a fraudulent HKeToll website which seeks to deceive them into providing their phone numbers and credit card information for the purpose of fraud.
Members of the public are reminded that the HKeToll would not send SMS messages or emails to vehicle owners with hyperlinks which directed them to websites to carry out transactions. If a vehicle owner wishes to pay an outstanding toll online, they must log on to the HKeToll website ( or mobile app. For enquiries about the HKeToll, please call the Customer Service Hotline on 3853 7333.
Latest Scam Alerts
Tips for Anti Fraud
5 tips on how to stay against fraud.
Report Scams
Suspect fraudulent messages of HKeToll? Report now!
Tips for Anti Fraud
  • Do not connect to any websites or download any attachments by clicking on hyperlinks embedded in suspicious SMS messages, emails or websites;
  • Do not input your personal information, credit card details, 3-digit security code (CVC/CVV) and one-time password into unknown websites or apps;
  • Enter the suspicious URL on "Scameter" or "Scameter+", the mobile app of "Scameter", for security check in addition to seeking verification from official organisations;
  • Remind your relatives and friends to stay vigilant against deception;
  • If in doubt, please call the "Anti-Scam Helpline 18222" for enquiries.
Report Scams
If members of the public receive any suspicious phone calls, SMS messages or emails, please go to Hong Kong Police website – e-Report Room to report the scams online.